Shipping policy

Delivery to Homes: Deliveries must be received by someone and cannot be left behind unattended. If the recipient is not home, we will either contact them with the information provided or contact you directly. In the event that we are unable to reach anyone, we will take the delivery back to the Studio and coordinate a new delivery date/time. 

Delivery to Buildings: Recipients will be called to meet at the front desk/lobby. If the recipient is unable to meet, we will leave deliveries with someone in security or concierge on the recipient's behalf. We cannot accept responsibility for the flowers from this point on.

Delivery to Businesses: Should the recipient not be available or is not there, we will leave the flowers with a co-worker or colleague who can guarantee that the flowers will find their way to the recipient safely. We cannot accept responsibility for the flowers from this point on.